What is the value of customers? Most if not all of the teams have asked the customers questions related to requirements. However, none of the teams have sought the customers to review their prototype progress or co-design it with them. Perhaps adopting such a tactic could result in better alignment with the customer’s expectations – just a thought!
Our happy customers…
The primary responsibilities for an organization are product management and innovation. They deliver value to customers. They're also exciting responsibilities for those properly equipped. That is my job - equipping product managers and innovators. 
