After purchasing the All Access Pass, you have access to the private members area with premium resources. Note that the resources are not available until after the summit begins.

If you can't log in, first try resetting your password for your account. Click this link to reset your password: https://productmasterynow.com/login/?action=forgot_password

If you are still unable to log into the private members area, please email Customer Support at the email address on the bottom of this page.

There are many possible reasons for this issue. Test if you can see this video without problems: https://vimeo.com/134131863. If you can't, then consider the factors below.

– The main factor is your internet connection speed. High-speed internet is a must for viewing streaming videos. We recommend a connection speed of no less than 5 Mbs. Most cable and DSL providers offer this as their base minimum. Satellite internet, though considered high speed, generally will skip and pause due to the time it takes for the data to travel to space and back to your computer. You can test your internet connection speed for free at speedtest.net.

– Another factor is the speed of your computer. Computers less than 3 years old (and connected to high-speed internet) should stream the sessions without issue.

– In some instances, your computer could have a virus or malware/adware that will slow it down and cause playback issues. Try scanning your system with a program like malwarebytes (it’s free, just google it) to fix these kinds of issues.

– The last frequent cause is the browser you are using. We recommend the latest version of Firefox, Google Chrome or Safari. We do not recommend Internet Explorer. If none of these options help to resolve your issues, please fill out a support ticket below and include as much detail as you can, including answers to the following questions. We will do our best to help you out.

– Are you getting an error message or are the videos just not playing when you click the play button?

– What browser are you using?

– What version of that browser?

– Go to speedtest.net and run a test; what speed does it say you have for download?