The Everyday Innovator Summit


Thanks for joining The Everyday Innovator Summit! We’re here to help you, but we’re also a very small team and Customer Support can get pretty overwhelming with so many people attending this summit.

1. Before contacting Customer Support, please review the following Frequently Asked Questions.

2. If your question is not answered, please email Customer Support at the email address on the bottom of this page.


– Chad McAllister & Team


I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?

I accidentally clicked the “Add to Cart” button on the order form multiple times and was charged for multiple orders. May I have the extra orders refunded?

I entered my username and password for my members area account and was unable to log in. What’s the deal?

Help! I can’t get the videos to play or they are skipping/playing slowly…

Thanks for reading! If you still need our help, please email Customer Support at We’ll get back to you as soon as we can. 

This support system is intended to address technical issues and concerns for The Everyday Innovator Summit online event itself. We encourage you to participate in the discussion below each presentation and/or reach out directly to the speaker who is most relevant to your question via their established communication channels. The links in the Summit Playbook can help with this. We are unable to answer any specific product management related questions through this system. Thank you.

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Monday-Easy Teamwork
Strategyn - JTBD Masterclasses
Product Management Today
Industry - The Product Conference
PDMA Product Management & Development Association
The Everyday Innovator Podcast
AIPMM - Association of International Product Marketing & Management
Quartz Open Framework
Product Management Talk Podcast

Disclosure: Some of the links above are affiliate links, meaning, at no additional cost to you, I will earn a commission if you click through and make a purchase.

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