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By Chad McAllister

Resolving conflict–and other innovation insights for product managers Oct 14, 2016

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Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes.

Product Manager and Innovator - Weekly Roundup

How product managers can end team conflicts quickly. These 7 steps resolve team conflicts. (1) Get straight to the source – and fast. (2) Talk it out. (3) Remind everyone of their common goals. (4) Suggest a compromise. (5) Take it outside. (6) Limit face time. (7) When all else fails, change the team chemistry.  Read about each at https://www.fastcompany.com/3064386/work-smart/7-emergency-steps-for-ending-team-conflict

Uncommon path and practices for building richer products. Ellen Chisa shares her perspective on building product by sharing her path to loving product management. Read about it at https://blog.mixpanel.com/2016/10/06/ellen-chisa-uncommon-product-management-practices/

Tom Kelley’s (IDEO) take on the 8 personality types product innovation teams need. Innovation frequently requires collaboration and the right roles to actually make “new” happen in organizations. Read the 8 types at http://www.forbes.com/sites/tendayiviki/2016/10/11/the-eight-personalities-you-need-in-your-innovation-team/

Why everyone in the organization needs to be a product manager – think of the entire customer experience as product.  Ikea had an uncomfortable moment when it compromised it’s brand image. If all the aspects of the brand were thought of as product, it may not have happened. Read how to avoid the same error at https://www.fastcodesign.com/1671060/why-everyone-in-your-company-should-be-a-product-manager

Product managers can learn to engage and communicate to improve teamwork and unity.  Product managers depend on teams that perform well. They need unity and a focus on results. Clear communication is essential. Read how to communicate well at https://leadonpurposeblog.com/2016/10/10/great-leaders-engage-and-communicate/

What does product management look like in 5 years? In a field where the fundamentals have not shifted but the attention of the role is rapidly evolving, making 5-year projections is challenging, but product manager Nils Davis shares his ideas. Read them at  http://pmhardcore.com/2016/10/07/2103/

Don’t separate innovation from the core business – surviving disruption. This is the fourth in a series on using radical innovation to survive disruption. It provides an example of how an organization used an 8-week intensive to unite senior leaders and create industry-changing opportunities. Read about it at http://www.forbes.com/sites/peterhinssen/2016/10/10/how-catapult-innovation-creates-an-inclusive-organization/

Interview with Activision Blizzard CEO – creating innovation through collaboration. Bobby Kotick, CEO of the gaming and entertainment giant with $4.66B in 2015 revenue, discusses evaluating talent, fostering a culture of innovation, leveraging IP, and more at http://www.forbes.com/sites/davidparnell/2016/10/06/bobby-kotick-ceo-of-activision-blizzard-on-creating-a-culture-of-innovation-for-25-years/

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Filed Under: Weekly Roundup

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Chad McAllister - Product Management and Innovation TrainingThe primary responsibilities for an organization are product management and innovation. They deliver value to customers. They're also exciting responsibilities for those properly equipped. That is my job - equipping product managers and innovators.
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