Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes.

 

How Salesforce uses a classic idea management system as part of its product management. IdeaExchange is the 10-year old system Salesforce has been using to gather feedback and software from customers. Users can suggest ideas and vote on existing ideas. Read about how they use it to enhance customer experience and product at http://www.forbes.com/sites/blakemorgan/2017/01/03/customer-collaboration-with-salesforces-mike-rosenbaum/#61b7f18d3128

Management tips for product managers. Product managers need several skills – knowledge of product processes, customers, market trends – and more, including being effective managers. This article discusses 5 areas where management capabilities are needed… https://due.com/blog/5-effective-management-techniques-product-management/

Software product management agile processes and tools. While the article is framed for startups, the activities of discovery, backlog management, design, development, and monitoring apply to larger organizations too. Read about each at https://yourstory.com/2017/01/product-management-resources-startups/

Leaders take note – 10 steps for an innovation culture. Organizational leaders say they want more innovation but getting it is challenging. Culture matters and this is a list of 10 ideas to develop a culture that supports innovation… http://www.forbes.com/sites/micahsolomon/2016/12/31/an-innovative-start-to-2017-10-leadership-steps-to-take-toward-an-innovation-culture/

8 ideas to improve your organization’s innovation traction in 2017. (1) Choose the area of innovation, (2) cross-functional innovation, (3) devise innovation contests, (4) crowdsourcing is the innovation formula, (5) innovation surveys, and 5 others at http://www.readitquik.com/articles/in-premises/how-to-gain-innovation-traction-in-2017/